Regarding delivery of products due to the effects of the Noto Peninsula Earthquake

2024.01.05

We would like to express our deepest sympathies to everyone affected by the Noto Peninsula Earthquake.

Due to the effects of the earthquake, delivery and collection of packages have been suspended and deliveries have been significantly delayed in some areas. For more information, please check the homepage of the shipping company below.

Yamato Transport https://www.kuronekoyamato.co.jp/ytc/chien/chien_hp.html
Sagawa Express https://www2.sagawa-exp.co.jp/information/list/

*The homepage of each shipping company is updated from time to time, so please check the latest information.
*If you have any questions regarding delivery, please contact each shipping company directly.

We apologize for any inconvenience this may cause and thank you for your understanding as delivery may take longer than usual.

January 5, 2024

About payment methods

credit card

You can use the following card brands. There is no administration fee required for credit card payments.

Convenience store settlement

Payment can be made from Lawson/FamilyMart/Ministop/Daily/Seicomart. The administrative fee for convenience store payments is a flat rate of 330 yen (tax included). Please pay at one of the convenience stores selected on the payment method input screen within 3 days from the day after your order.

*If you choose convenience store payment (KOMOJU), KOMOJU will send you an email containing the number required for payment. If you have set up to receive emails, please remove the filter for "@komoju.com" and configure your settings so that you can receive emails from no-reply@komoju.com.

Pay-easy

Pay-easy's administrative fee is a flat rate of 330 yen (tax included). Please make payment within 10 days from the day after your order.

About product delivery

postage

Regular delivery: 870 yen
Nekoposu (post-in): 430 yen
Delivery to overseas: The amount varies depending on the country and region. Please check the payment page.