Notice of summer vacation

Due to the summer holidays, we will be closed from Saturday, August 9th, 2025 to Thursday, August 14th, 2025, and will not be able to ship products or respond to inquiries related to mail order sales.

■ Shipping Information
Orders for which payment has been confirmed by Tuesday, August 5th will be shipped by Friday, August 8th.
For payments confirmed after Wednesday, August 6th, items will be shipped starting from Monday, August 18th, so delivery will take longer than usual.
*If the item is a pre-order or the shipping date is already set, it will be shipped according to the instructions on the website.
*The date of payment is not the date of confirmation of payment. It takes several days from the date of payment to the date of confirmation of payment, so please make payment with plenty of time.

■Information about responding to inquiriesIf you contact us by email during the holiday period, we will respond to your inquiries in order starting from Monday, August 18th, so it will take longer than usual. Also, depending on the status of your inquiry, it may take up to 7 business days (7 days excluding Saturdays, Sundays, and holidays) for us to reply, so please be aware of this in advance.

About payment methods

credit card

You can use the following card brands. There is no administration fee required for credit card payments.

American Express JCB Mastercard Visa

Convenience store settlement

Payment can be made from Lawson/FamilyMart/Ministop/Daily/Seicomart. The administrative fee for convenience store payments is a flat rate of 330 yen (tax included). Please pay at one of the convenience stores selected on the payment method input screen within 3 days from the day after your order.

*If you choose convenience store payment (KOMOJU), KOMOJU will send you an email containing the number required for payment. If you have set up to receive emails, please remove the filter for "@komoju.com" and configure your settings so that you can receive emails from no-reply@komoju.com.

Pay-easy

Pay-easy's administrative fee is a flat rate of 330 yen (tax included). Please make payment within 10 days from the day after your order.

About product delivery

postage

Regular delivery: 900 yen
Nekoposu (post-in): 430 yen
Delivery to overseas: The amount varies depending on the country and region. Please check the payment page.