Regarding baggage delays due to increased volume

Due to the sudden increase in volume, there are currently delays in delivery of packages nationwide.
We sincerely apologize for any inconvenience caused to our customers.

For the latest delivery status, please check the information provided by each shipping company.

Sagawa Express
Yamato Transport

*The websites of each shipping company are updated regularly, so please check for the latest information.
*If you have any questions regarding delivery, please contact the shipping company directly.

Please understand that delivery will take longer than usual.

About payment methods

credit card

You can use the following card brands. There is no administration fee required for credit card payments.

American Express JCB Mastercard Visa

Convenience store settlement

Payment can be made from Lawson/FamilyMart/Ministop/Daily/Seicomart. The administrative fee for convenience store payments is a flat rate of 330 yen (tax included). Please pay at one of the convenience stores selected on the payment method input screen within 3 days from the day after your order.

*If you choose convenience store payment (KOMOJU), KOMOJU will send you an email containing the number required for payment. If you have set up to receive emails, please remove the filter for "@komoju.com" and configure your settings so that you can receive emails from no-reply@komoju.com.

Pay-easy

Pay-easy's administrative fee is a flat rate of 330 yen (tax included). Please make payment within 10 days from the day after your order.

About product delivery

postage

Regular delivery: 900 yen
Nekoposu (post-in): 430 yen
Delivery to overseas: The amount varies depending on the country and region. Please check the payment page.