Regarding delivery delays due to heavy snow

Due to the snowfall that continues mainly along the Sea of Japan coast, there are delays in delivery of packages to some areas. Depending on the weather, there may be significant delays in delivery or collection may be stopped, so please check the website of the shipping company below for details.

Yamato Transport
Sagawa Express

*The websites of each shipping company are updated from time to time, so please check for the latest information.
*If you have any questions regarding delivery, please contact the shipping company directly.

Delivery will take longer than usual, and we thank you for your understanding.


January 7, 2025

About payment methods

credit card

You can use the following card brands. There is no administration fee required for credit card payments.

American Express JCB Mastercard Visa

Convenience store settlement

Payment can be made from Lawson/FamilyMart/Ministop/Daily/Seicomart. The administrative fee for convenience store payments is a flat rate of 330 yen (tax included). Please pay at one of the convenience stores selected on the payment method input screen within 3 days from the day after your order.

*If you choose convenience store payment (KOMOJU), KOMOJU will send you an email containing the number required for payment. If you have set up to receive emails, please remove the filter for "@komoju.com" and configure your settings so that you can receive emails from no-reply@komoju.com.

Pay-easy

Pay-easy's administrative fee is a flat rate of 330 yen (tax included). Please make payment within 10 days from the day after your order.

About product delivery

postage

Regular delivery: 870 yen
Nekoposu (post-in): 430 yen
Delivery to overseas: The amount varies depending on the country and region. Please check the payment page.